Cloud has arrived. Everyone in the business, from the CEO to the customer
relations manager, wants in on a computing model that promises to lower costs
while delivering better service and greater efficiency. The business finally
sees the potential of IT to add value, yet such high expectations don't come
without risks for failure.
How can you increase the odds of success? By building a firm foundation based
on clear communication with the business about their requirements. These
conversations should be specific, detailed and, most important,
collaborative. The following five steps outline a requirements-gathering
process that brings the business and IT together.
Step 1: Identify Your Users.
To create exceptional cloud services, you need to understand who's going to
be using them. How technical are your users? How comfortable are they with
self-service? How many user... (more)
Feeling nervous about the cloud? Many CIOs understandably hesitate to send
services requiring regulatory compliance to the public cloud. Though not
outsourcing such services may seem like a good idea, this approach limits
your flexibility in offering the best combination of services to meet
business demands. As public cloud services continue to grow in both diversity
and quality, IT and the business can't afford to bypass opportunities offered
there and hope to remain competitive. The compliance issue must be addressed,
but how? Is it possible to ensure compliance when sending se... (more)